What Is a Dynamic Email?

What Is a Dynamic Email
Josh M
Author: J. Michaels
Mateo B
Reviewed by: Mateo Beltroy
What Is a Dynamic Email

Imagine you’re at a party where everyone gets the same generic greeting. It’s a bit off-putting, isn’t it? That’s how your audience might feel when they receive a one-size-fits-all email.

Now picture a party where the host greets you personally, knowing your preferences and interests. That’s what dynamic email is all about – tailoring content to each recipient’s unique profile.

Curious about how this could revolutionize your email marketing strategy? Let’s talk about it…

What is Dynamic Email Content?

Your inbox’s personalized messages are more than likely the result of dynamic email content, a method of tailoring emails to fit an individual’s specific needs and interests. This approach allows marketers to customize emails, offering individualized content that appeals directly to you.

The personalization benefits of dynamic email content are immense. Instead of sending generic emails to everyone, marketers use targeted messaging to engage with subscribers on a personal level. For instance, if you’ve shown interest in a specific product category, like shoes, you’d receive emails highlighting the shoes on sale.

Dynamic content doesn’t mean the entire email is unique to each person, but certain aspects are. The tailored communication might include personalized text, visuals, or the call to action. The goal is to make the email feel like it was written specifically for you.

Why Use Dynamic Email Content?

Why should you use dynamic email content?

Well, it can help drive strong increases in campaign engagement, improved customer experience, save time, and improve click-through rates. Overall, the goal is to strengthen the connection between the brand and the audience to make sure they feel like the brand is paying attention to what they want.

Let’s discuss these benefits in detail.

Increases Campaign Engagement

Incorporating dynamic content into your email campaigns can significantly improve engagement, ultimately leading to increased sales. By using personalization strategies, you can tailor content to each recipient’s interests or behavior, making it more appealing and relevant. Real-time updates ensure that your content is always up-to-date and interesting, further fostering engagement.

Interactive elements, such as quizzes or polls, engage users and keep them interested. You can use A/B testing to determine what content works best for your audience, helping to further increase engagement and sales. And with email automation, you can ensure that your dynamic content is delivered at the right time, to the right people. All these factors work together to drive engagement, leading to successful campaigns and higher sales.

Improves the Customer Experience

Dynamic email content is a powerful tool that personalizes their shopping experience, showing them you value their interests and ultimately converting subscribers into loyal customers. This method of communication offers personalization benefits that conventional emails can’t match.

Dynamic emails are designed with customization strategies, allowing each message to resonate with the recipient. By using targeted messaging, you’re able to provide content that aligns with their interests.

  • Dynamic emails increase customer loyalty by making customers feel valued.
  • Personalized content enhances engagement and interest level.
  • Customization strategies ensure that each email is relevant to the user.
  • Targeted messaging promotes a deeper connection with the customer.

With dynamic email content, you’re not just sending information; you’re creating an experience.

Helps Save Time

Dynamic email content is a time-saving champion, reducing the need to spend hours writing individual emails. Instead, you can maintain the same basic layout and swap out sections based on your target demographic.

Now you can personalize your email marketing campaigns at scale.

Improves Click-Through Rates

Dynamic email content can significantly improve your click-through rates, compelling readers to engage with your website and content. Dynamic emails use personalized, relevant content to keep your subscribers interested and clicking through.

Improve Click Rates

A customer is much more likely to engage and click on email content that is relevant to their interests. If they are looking for shoes and you show them T-shirts, they are not likely to click on the email link to purchase T-shirts. However, if you know the customer is interested in shoes through previous emails, then dynamic email content can help you switch out the product being advertised in the email to shoes, which fits the interests of the customer.

How Dynamic Content Works

The process starts with audience segmentation, dividing your contact list into groups based on demographics, location, interests, and behaviors. This allows for targeted messaging and content customization, two pillars of dynamic email strategies.

You can segment your audience by including interactive elements on emails that inform you about the customer’s preferences. For example, you can use polls, surveys, response emails, and more.

For instance, if you run a travel business and have a special promotion for a specific airport, you wouldn’t send that offer to your entire list. Instead, you’d use dynamic content to send different versions of your newsletter—one with the promotion, and one without—to the relevant segments.

The personalization benefits of dynamic content are significant. You’re not just blasting generic emails to your entire list. Your messages become tailored, relevant, and more likely to engage each recipient.

What are Different Types of Dynamic Email Content?

You’re probably wondering what exactly can (or should) be changed in a dynamic email.

Well, there are 3 primary types of dynamic content you should use in your emails, such as text, visuals, or calls to action.

1. Text

Personalizing text elements such as subject lines, salutations, headers, and email copy can significantly enhance your connection with specific subscribers.

Customization tips to consider:

  • Craft unique subject lines to pique interest
  • Personalize salutations to make each subscriber feel special
					Hello {{F_NAME}}
  • Tailor headers to align with the subscriber’s interests
  • Customize email copy to resonate with individual subscribers

Targeting strategies should focus on the subscriber’s preferences, leading to more meaningful interactions. Remember, research shows that 72% of consumers respond only to personalized messages. Therefore, dynamic text content is important for effective marketing communication with your audience.

2. Visuals

While personalizing text is important, incorporating visually engaging elements in your dynamic email content can take your campaigns to another level. Visual storytelling through images, videos, or even GIFs adds depth to your message, reflecting your subscriber’s interests.

Dynamic email content allows for personalized recommendations, using visuals specific to distinct customer groups. For instance, you can add a meme that only millennials would understand, ensuring it’s seen solely by this demographic. Creative design, like interactive elements, keeps your audience engaged, while improving your email campaigns.

Lastly, to optimize your visuals, employ A/B testing strategies. Remember, it’s the small details that matter the most in creating visually appealing dynamic emails.

3. Calls to Action

A well-crafted call to action (CTA) can significantly improve your engagement rates by encouraging recipients to interact more with your content.

With a dynamic CTA, you can make the next steps appealing to the customer. If you know a segment of your audience is looking to receive an audit, don’t make the CTA “get a free consultation”. Be clear with your audience and test the CTA as much as possible to narrow down the CTA that works best for your different audience segments.

How to Segment Your Audience

Knowing your audience is probably the most important element of effective dynamic email marketing. Consider segmenting your audience based on:

  • Psychographics
  • Behavioral data
  • Preferences
  • Demographics

Segmenting your audience can also be a good idea for email hygiene as it can help you determine which members of your audience need re-engagement emails and which ones are ready for your promotional content.


To truly understand your audience, consider segmenting them by psychographics, examining their values, beliefs, goals, interests, and desires. This isn’t just about knowing their basic information, it’s about aligning your marketing strategies with their emotional state and value system.

Here’s an approach to achieve this:

  • Carry out an analysis to understand their feelings and attitudes.
  • Work on value alignment, tailoring your messages to resonate with their values.
  • Apply interest targeting, creating content that aligns with their hobbies or areas of interest.
  • Employ desire mapping, understanding their aspirations to offer them what they seek.
  • Lastly, belief profiling, understanding their worldviews to create content that they can relate to.

This way, you’ll create dynamic emails that truly resonate with your audience.

Behavioral Data

Building upon the understanding of your audience’s psychographics, let’s now consider the importance of behavioral data in segmenting your audience for more effective email marketing.

Behavioral data, essentially a snapshot of customer behavior, is crucial for personalized emails. This data reflects what your customers do on your website and across other channels, providing invaluable insights for targeted messaging.

Observe how long your clients stay on your site, which elements they click, which pages they view and in what order, etc. These observations can help you segment your clients as you start to notice behavioral patterns.


Understanding your audience’s preferences is a key step in segmenting your audience for email marketing.

In your dynamic emails, consider implementing:

  • Personalized recommendations: Offering products or services that match their interests or past purchases.
  • Subscriber preferences: Allow your audience to choose what kind of emails they want to receive.
  • Targeted messaging: Use data insights to craft messages that resonate with specific segments.
  • Customized content: Modify text, images, and offers based on each recipient’s preferences.

This approach ensures that your audience receives content they’re interested in, increasing the chances they’ll open, read, and respond to your emails.


While tailoring your emails based on the preferences of your audience is beneficial, you can further enhance your marketing strategy by segmenting your audience based on demographic information such as age, gender, location, and education. This demographic targeting allows you to send personalized messaging that resonates more with your audience, thereby improving engagement rates.

Segmenting audiences by demographics also lets you create customized content that caters specifically to the needs and interests of each segment. For example, a college student may respond better to a different style of email than a working professional. With targeted marketing, you’re not casting a wide net; you’re strategically reaching out to those most likely to engage with your brand.

Applying Dynamic Email Content to Your Email Marketing Strategy

Dynamic Email Content

Most popular email marketing software will allow you to segment your audience and implement dynamic content in your emails based on your audience segments.

Take the time to understand how your software of choice handles audience segmentation and dynamic content. Some platforms segment audiences through tags, while others create separate lists for your different clients. Review your software of choice’s documentation on implementing dynamic content and start playing around with it as soon as possible.

The sooner you can send dynamic emails, the sooner you can collect more data on your audience, which leads to further personalization that will resonate with your audience more. Don’t forget to test all of your strategies to make sure that you get a clear idea as to which elements of your email resonate more with your audience(s).

Related Articles

Related Articles