RatersEdge Privacy Policy

At RatersEdge, we prioritize the privacy and security of our users’ personal information. Our privacy policy, outlined here in brief, provides a transparent overview of our data collection, usage, and sharing practices.

This summary highlights key aspects of our full privacy policy, which is the authoritative document governing our privacy practices. We collect information during your use of our website, rateresedge.com, including details about your visit, interactions with our content, referral and destination sites, as well as technical data about your device and system.

When you utilize our services, we may request Personal Information, potentially including sensitive data. This information is used to connect you with third-party service providers or platforms offering relevant products or services.

Our data handling procedures are designed to comply with applicable legal standards. In certain jurisdictions, our processing activities may be subject to additional privacy rights. We advise users in regions with specific state privacy laws to consult the corresponding state privacy notices.

The information we gather is primarily used to deliver requested services, enhance our offerings, conduct analytics and statistics, and manage transactions with our Partners, as detailed in Section 3.1.1 of our policy.

We do not share your personal information unless required by law, necessary for providing our website and services, or with your explicit consent.

Please be aware that our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

We recommend that you read and understand our comprehensive privacy policy and revisit it periodically to stay informed about any updates or changes.

Introduction
Information Collection
Use of Collected Information
Sharing of Information
Third-Party Websites and Services
User Rights and Choices
Cookies and Tracking Technologies
Data Security and Retetion
Children’s Privacy
Policy Updates
Contact Information

Introduction

Last Updated: January 21, 2024

This privacy policy (“Privacy Policy”) outlines the data collection and handling practices of RatersEdge (“RatersEdge”, “we”, “our”, or “us”) in relation to our website rateresedge.com, including its subdomains, features, and services (collectively, the “Site”), and in connection with your use or interaction with any feature, content, offer, element, or service we provide through the Site (the “Services”).

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on the Site, and the “Last Updated” date at the top of this policy will indicate the effective date of the revised version. Your access or use of the Site following the updated date signifies your acceptance of the modified Privacy Policy. Should we make substantial changes, we will endeavor to provide more prominent notice, such as posting a notification on the Site, at least seven (7) days before the changes take effect. In such instances, the changes will become effective seven (7) days after the notification is published.

2. Information Collection

Our Legal Bases of Processing

We collect and process Personal Information in compliance with applicable data protection laws. The legal basis for processing your Personal Information typically falls under one of the following categories:

2.1. Consent: We may seek your consent to process your Personal Information for specific purposes, such as when you subscribe to our newsletters or provide Personal Information for tailored offers. If we rely on your consent, you have the right to withdraw it at any time by contacting us through our provided contact methods. Note that responses may not be provided to partial or irrelevant inquiries. Upon verifying your request, we will engage with you accordingly.

2.2. Contract Performance: Your use of the Site implies an intention to use our Services, necessitating the processing of some Personal Information. For example, we may need information about your home town to offer you moving services from our Partners, as detailed in Section 3.1.1 of our policy.

2.3. Legitimate Interests: We may process your Personal Information if it aligns with our legitimate business interests. This includes, but is not limited to, enhancing and customizing your experience on the Site, analyzing usage trends to improve our Services, and ensuring the security and integrity of our operations.

2.4. Legal Obligations: In certain situations, we may use your Personal Information to fulfill legal requirements, such as responding to user complaints or regulatory inquiries.

3. Sharing of Information

Information We Process

At RatersEdge, we collect and process various types of information when you visit our Site or use our Services, as outlined below:

3.1. Information You Provide to Us: Certain Services on our Site require you to submit Personal Information. This includes actively consenting to services and features such as providing personal details to receive personalized offers from our Partners (as described in section 3.1.1), or subscribing to our newsletters. Some information is collected based on your consent to this Privacy Policy.

3.1.1. Third Party Forms and Services: Our Site features comparisons and information about various service providers and commercial entities (“Partners”), including their products and services (“Products”). When you request offers or Products from Partners through our online forms, the information you provide will be used to connect you with relevant Partners (“Lead”). This information, submitted with your consent, will also be shared directly with our Partners and used in accordance with their privacy policies, as well as ours.

3.1.2. Contact Us: By contacting us via forms, email, or other means, you may provide Personal Information like your name and email address. This information, including your request’s content, will be used to address your inquiry and for our legitimate business purposes.

3.1.3. Blogs, Newsletters, Surveys, and Promotions: Our Site may offer interactive features such as blogs, newsletters, and surveys. Engaging with these features may require providing Personal Information such as your name and email address.

3.2. Information We Collect from You: We gather information about your interactions and usage of our Services and Site in several ways:

3.2.1. Device Information: We collect information about your device for compatibility and delivery purposes, such as device type, operating system, language, time zone, and browser details.

3.2.2. Interactions and Usage: To improve our Services and Site, we track your interactions and usage, including URLs visited, clicks, and page views.

3.2.3. Log Files and Tracking Technologies: We use server log files and tracking technologies like pixel tags to analyze trends and track user engagement. This includes collecting IP addresses for purposes like understanding geographic location, detecting fraudulent activity, and documenting consents.

3.2.4. Cookies and Similar Technologies: The Site employs cookies and web beacons for tracking and analytical purposes. Cookies help recognize your browser and store preferences, while pixel tags track website activity and email interactions. You can configure your browser to refuse cookies, but some Site features may not work properly as a result. Refer to our Cookie Policy for more details.

3.3. Information We Receive from Third Parties: To provide synchronized and tailored services, we receive information from third parties, including Partners and affiliates. This may include user identifiers, product purchase details, and interaction summaries. In some cases, we may receive limited information like your phone number for call-based services, used only for the purposes of referral resolution and partner collaboration. Any further use of such information requires your explicit consent.

4. Sharing of Information

How We Use Personal Information

RatersEdge utilizes the Personal Information we collect (referred to collectively as “your Information”) in several ways, as outlined in this Privacy Policy and detailed further below:

Administering and Making Available the Site and Services: We use your Information to manage and provide access to our Site and Services, ensuring they are tailored to your needs and preferences.
Development and Improvement: Your Information is essential for the ongoing development and enhancement of our Site and Services, enabling us to refine and optimize our offerings based on user feedback and interaction data.
Referral and Ad Tracking: We use your Information for tracking and counting purposes related to referrals and advertisements, helping us measure the effectiveness of our marketing strategies and partnerships.
User Validation and Anti-Fraud Monitoring: We employ your Information to confirm that users are genuine individuals and to monitor for potential fraudulent activities, thereby maintaining the integrity and security of our Site and Services.
Responding to Inquiries and Communications: Your Information enables us to promptly and effectively respond to your inquiries, requests, and any other forms of communication you initiate with us.
Authentication of Access and Use: We use your Information to authenticate and verify your identity when accessing and using our Site, ensuring secure and authorized use.
Marketing Personalized Offers: Based on the Information you provide, we tailor marketing efforts to present you with personalized offers that align with your interests and preferences.

5. Third-Party Websites and Services

Sharing Your Information with Third Parties

At RatersEdge, we are selective about sharing Personal Information with third parties, and such sharing occurs under specific circumstances:

5.1. Data Storage and Security Platforms (“Data Platforms”): We utilize third-party cloud and storage services, such as Amazon Web Services, to store and manage the Information we collect about you. This means your Information may be transferred to or shared with entities globally, including in the U.S., for storage and processing. We choose Data Platforms that adhere to stringent privacy and data security policies and comply with applicable data protection laws. Amazon Web Services Privacy Policy

5.2. Third-Party Service Providers: We may share your Information with third-party service providers that assist in our business operations, such as customer service and email or phone administration. These providers process your Personal Information solely on our behalf and contribute to the functionality and improvement of our Site and Services.

5.3. Social Media Platforms: For marketing and operational purposes, we may share information with social media platforms (e.g., Facebook, TikTok). These platforms may independently collect and combine the non-identified information we provide with your Personal Information, to which you have given separate consent. This activity is governed by the respective social media platform’s privacy policy and is not under our control.

5.4. Enforcement: Under certain circumstances, we may share your Personal Information to comply with legal obligations, enforce our Terms of Use, address fraud or security issues, or protect the rights and safety of RatersEdge, our users, or the public.

5.5. Offerors: If you opt to receive offers from our Partners, we will share your Request information with them to provide personalized offers and contact you directly via various communication methods. The Partners’ contact methods and content are not controlled by us, and each Partner has its own privacy policy, which may differ from ours.

5.6. Affiliates, Merger, Sale or Bankruptcy: We may share your information with our group companies or in the event of a merger, sale, or bankruptcy. The acquiring entity will assume responsibility for the collected Personal Information and adhere to applicable laws regarding your rights.

Additionally, we share non-Personal Information with the following types of third parties:

5.7. Analytic Tools: We use tools like Google Analytics and Tableau to understand user behavior on our Site and Services. These tools track interactions such as page content, clicks, movements, scrolls, and keystrokes. For more information about our use of cookies, please refer to our Cookie Policy. Google Analytics Opt-Out

5.8. Google Maps: Our Site may include Google Maps features, governed by the current Google Privacy Policy. Google Privacy Policy

6. User Rights and Choices

Links to and Interaction with Third-Party Properties

Our Site, rateresedge.com, may feature links to third-party websites, content, and other online platforms (collectively referred to as “Third-Party Properties”). This includes, but is not limited to, websites of our Partners and other external entities.

When you click through to these Third-Party Properties, or when you provide Personal Information on such platforms, the data you share is directly transmitted to these third parties. It’s important to understand that RatersEdge is not responsible for the privacy practices or policies of these third-party sites or for how they handle the information you provide.

We strongly advise that before using or interacting with any Third-Party Properties, you take the time to review their terms and conditions, as well as their privacy policies. This will help you understand how your Personal Information and data will be used and protected by these entities.

Your decision to engage with these Third-Party Properties and to share your information with them is at your discretion. We encourage you to be cautious and informed about your privacy rights and choices when navigating these external platforms.

7. Cookies and Tracking Technologies

Choices and Opt-Out

As a user of RatersEdge, you have certain choices and rights regarding the use of your Personal Information and our use of cookies and tracking technologies:

7.1. Cookies and Tracking Technologies: You have the option to set your browser to refuse or block cookies from our Site or from third-party services. For more details on how to manage these settings, please refer to Section 3.2.4 of this Privacy Policy.

7.2. User Rights: Depending on the applicable laws, you may request access to, update, or remove your Personal Information from our servers. We respect your right to control your data and will comply with such requests in accordance with the law.

7.3. EU Data Subject Rights: For EU residents, we handle your Personal Information in compliance with the General Data Protection Regulation (GDPR). As an EU-based user, you have the right to:

Access your Personal Information that we hold. We may need to verify your identity for such requests.
Request corrections to your Personal Information if it is inaccurate or incomplete.
Withdraw your consent for processing your Personal Information. This will not affect the lawfulness of the processing based on consent before its withdrawal.
Request deletion or restriction of access to your Personal Information.
Object to the processing of your Personal Information for direct marketing purposes.
Lodge a complaint with a data protection supervisory authority.

State Privacy Notice: If you are a resident of a state with specific privacy laws, these laws may provide additional rights regarding your Personal Information. You may have the right to:

Request to Know/Access the Personal Information we have collected about you in the past 12 months.
Request the Deletion of your Personal Information from our databases, subject to certain exceptions.
Opt-Out from the Sale or Share of Personal Information. While we do not sell Personal Information, some state laws may define certain cookie usage as a “sale”. You can opt-out by clicking the “do not sell my Personal Information” link on our homepage.
Receive No Discrimination for exercising these rights.

Handling Privacy Requests: We aim to respond to verifiable consumer requests within 45 days of receipt. If more time is needed (up to an additional 45 days), we will notify you in writing. We may deny requests if we cannot verify them or if retaining your Personal Information is necessary for certain activities.

Do Not Track Notice: Some web browsers have a “Do Not Track” (DNT) feature. We currently do not respond to DNT signals, as there is no consistent industry standard for compliance.

8. Data Security and Retention

Information Security

At RatersEdge, we prioritize the security of the information transmitted, processed, and stored on our Site and through our third-party services and affiliate entities. We implement various data security systems and procedures to safeguard your information:

Encryption: The Site uses SSL encryption to protect data in transit. This ensures that any information you transmit to us is secured against interception.
Regular Reviews: We periodically review our information and data collection practices. This ongoing monitoring helps us stay vigilant and adapt to emerging security challenges.
Third-Party Processing and Serving Services: We utilize third-party services that uphold high standards of information security, including certifications for data security both at rest and in transit. These services are selected for their robust security measures.
Access Control: Access to data within our organization is strictly controlled and monitored. We limit access to personnel on a need-to-know basis and employ filtering mechanisms to prevent unauthorized access to sensitive information.

Despite these efforts, it’s important to recognize that no system can provide absolute security, especially in the context of the worldwide network. Consequently, while we strive to protect your information to the best of our ability, we cannot guarantee that our Site and servers are completely immune to unauthorized access and other information security risks.

We encourage our users to also take proactive steps in safeguarding their information, such as using strong passwords and being cautious about the information they share online.

9. Children’s Privacy

RatersEdge is committed to protecting the privacy of children. Our Site and Services are not designed for, nor do we intentionally target, users under the age of 18. We do not knowingly collect Personal Information from individuals under this age.

In the event that we discover the inadvertent collection of Personal Information from a child under the age of 18, we will take prompt and reasonable steps to delete such information from our records. It is our policy to ensure that such data is removed as swiftly as possible.

If you believe that we may have inadvertently collected Personal Information from a child under 18, please reach out to us immediately at info@ratersedge.com. Your notification will help us take the necessary steps to safeguard children’s privacy in accordance with our policies and applicable laws.

10. Policy Updates

Commitment

At RatersEdge, we are dedicated to the ongoing protection of your online privacy. Recognizing that privacy standards and best practices are continually evolving, we are committed to adapting and enhancing our Site and policies to meet these changing requirements.

We understand that effective privacy protection is a dynamic process that requires us to stay informed and responsive to new developments in technology, legal standards, and user expectations. Our goal is to ensure that our practices align with the highest standards of privacy and data protection across all jurisdictions where our Site is accessible.

To this end, we pledge to use our best efforts to regularly review and update our policies, systems, and procedures. This commitment is central to our mission of providing a secure and trustworthy online environment for all our users.

Contact Information

For any questions or concerns regarding this privacy policy or your personal information, please contact us at:

Email: info@ratersedge.com